Customer Support Centre

Advice and answers from the Metigy Team

Help

Account Management

Help articles to guide you in managing your Metigy account, including adding social channels, tracking competitors, managing users and permissions, and your payment details  

Analysis & Reporting

A range of helpful articles to guide you in using the Metigy Analysis and Reporting tools. This section includes the user definable dashboards and our newly released monthly reporting tool  

FAQs & Tips

The Metigy team regularly update the FAQ section with answers to all questions we most frequently get asked, so this is a great place to find important tips and information  

Planning & Collaboration Calendar

Help articles to guide you in planning, creating, collaborating and executing your content strategy and plan, using the Metigy Planning & Collaboration Calendar  

The MetigyIQ Learning program

Best Practice Marketing

Through our MetigyIQ Learning Program, we are committed to delivering a range of really practical Best Practice resources, aimed at helping Marketers at every stage of their professional journey. From novices to professionals, you will find great ideas and updates regularly. Through our teams domain expertise, a range of highly experienced contributors, and our access to a vast range of historical and real-time data, collated from over 25M sources, we are uniquely placed to share critical information, hot tips, great success stories and practical best practice ideas you can use to leverage your potential as a brand, blogger or influencer  

How to Guides

The MetigyIQ How to Guides are designed to help you develop your skills as a marketer, in a very practical context. We tackle the issues that confront small business, bloggers and influencers, when they first start to build an audience or customer base. As your skills and challenges grow, you will also find a growing range of guides suited to more advanced topics and experienced marketers, developed by experienced professionals with specific expertise.