Who can use Instagram Content Publishing?
Anyone who has a Metigy account can access this new feature. If you’re an existing customer with an Instagram account currently connected, you will need to reconnect it to activate this new feature. For a short time, you’ll be prompted to refresh your connection to Instagram when you log in to Metigy. A pop up message will […]
Manage your platform tokens
Metigy interacts with external networks, such as social platforms using tokens as outlined in our Understanding Social Connect Tokens article. This article covers connecting, disconnecting, and updating those tokens. Token management is handled on your account page. To access it, go to your account settings, and then click on the pages tab. Token Statuses Each location […]
Why Can’t I Connect A Social Media Profile or Page?
Trying to connect a social media profile or page is usually straightforward, but sometimes there can be complexities. This article aims to help you troubleshoot the issue yourself! Is the Token Still Connected? In case you don’t know what this means when you authorise Metigy to access a Social Media platform, we get back what […]
Understanding Social Network Connections and Tokens
Connecting and Tokens are a concept used by networks to manage pages and accounts, and are generated when a user – you for example – authorizes the Metigy platform to access something (connect). Metigy uses the services that each network provides to make this connection. This document does not cover that flow, but there are […]