Customer Support Centre

Advice and answers from the Metigy Team

Pre-Scheduled Post Type for Paid Post Boost

The pre-scheduled post type is the same as a normal piece of content except that when you approve the content, it is published in a draft (hidden from all but your network's page administrators) straight to that network. Currently, we only support this for Facebook, but we are working on other platforms that have a pre-publish option.

Why would you do this? The simple answer is that by pre-scheduling posts, you can then go onto Facebook and apply any ad-spend you had planned before it is made public, rather than having to wait until it is published (and then having to remember to add the spend after that).

A couple of important things to note when using this post type:

  • It must be approved at least 10 minutes before the time you want it live. If not Facebook will publish it straight as live (this is how they have set-up their APIs)
  • They can be scheduled up to 6 months in advance
  • Any changes you make to the post on Facebook, are currently not reflected in scrmhub (this will change in the future to reflect on platform changes)
  • If you edit the post in scrmhub after it has been posted, once you save those changes, we will un-publish the post from Facebook and reset the status to draft. This means any spend or changes made in Facebook will be lost and need to be re-done.

Creating a schedule post

Click on the Create Post icon in the top left:

Then select the pre-scheduled type:

The rest of the process is the same as creating standard content normally.

Approving a scheduled post

Once you are ready to publish the content, submit for approval.

The next step varies slightly. You will notice the Approve option is now a blue/yellow circle, depicting that if you approve, it will pre-schedule the post:

When you click the tick to approve, the post status will change to pre-scheduled:

This means that the post is now on Facebook and ready to edit.

How to get find the post on Facebook

We have made this easy for you by adding a menu with all the urls the post is published to:

Clicking that link will take you through to the post on Facebook, where you can apply your spend.
Please note: This link is meant to go straight to the list of posts that are pre-published on Facebook, but it is redirecting for some users, based on your Facebook Business Manager settings, to a different page. We have reported this to Facebook and are waiting for a resolution as at 22 May 2017, and will update this as soon as it is resolved.

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