Trying to connect a social media profile or page is usually straightforward, but sometimes there can be complexities. This article aims to help you troubleshoot the issue yourself! Is the Token Still Connected? In case you don’t know what this means when you authorise Metigy to access a Social Media platform, we get back what … Read more
This process is sometimes known as historical data collection. It involves going to each platform that is set up and filling in holes in your data. Those holes might be there due to some factors that we cover in the article Why is there missing data in reports and when will it be there? Why … Read more
In recent weeks, there’s been a lot of discussion about Facebook Privacy and who is to blame/what can be done about it. Facebook has taken the brunt of that blame because they have made mistakes in the way it handles some user data. So yes, they could have done a lot of things better. And … Read more
Connecting and Tokens are a concept used by networks to manage pages and accounts, and are generated when a user – you for example – authorizes the Metigy platform to access something (connect). Metigy uses the services that each network provides to make this connection. This document does not cover that flow, but there are … Read more