Customer Support Centre

Advice and answers from the Metigy Team

How to add Users to your account

To add new users, you must have upgraded your account to one of our plans that support multiple user accounts: Team, Agency, Franchise or Enterprise plan options. The Free account only has a single user option. You would upgrade because you want to manage workflow better and have multiple users with trackable workflow.

To add a new user, check that you are logged in to the brand you want to add to if you have access to more than one brand.

Then, in the lower left navigation, click on the profile icon, then Brand Management:

Settings Brand ManagerSettings Brand Manager

Add a New User

To get to your users, click on the "Users" tab [1], to see a list of all existing users:

Manage Metigy UsersManage Metigy Users

Double check that the new user does not already exist, then click on the "Add User" button [2] to add a new user.

Create each additional user by adding their name and email address, then select a user authority level in accordance with the permissions you want to give them.

When you complete the process, our system will send an automated email invitation with instructions, to help them log in and activate their user account.

IF you want to edit or delete the user, using the buttons next to that user [3]

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