When the number of posts for a specific platform hits 5, we group them into a single location. The reason for this is to improve performance and usability. If changes were made at a page level, then platform editing will be restricted. This is to avoid the lower level changes getting overridden. This situation occurs when…
Customer Support Centre
Opt-in Posts Articles
As a brand administrator with franchises or smaller divisions underneath, you can create what we call “opt-in” posts for them
Find out how to review and opt into a administrator created opt-in posts. Understand the notifications you will get, ways to review and how to opt-in.
How to Create opt-in Posts for Divisions or Franchise Businesses
Brand administrator can create super content “opt-in” posts for smaller franchisees to have the opportunity to participate in sharing!
Getting Started Articles
The Hub month view is designed to be familiar to anyone that has used a calendar interface. We have highlighted the main elements to help you understand what is happening and how it all works.
The Content Planner is the central interface for managing your marketing strategy with Metigy. It is designed around the calendar to be both familiar and easy to navigate
Content Curator Articles
Metigy allows you to create a carousel post for Facebook that features multiple images, each with a title, link and description. That means that a single post will show up to 5 images. Why would you want to do this? Multi-image posts are a great way to drive organic post engagements – meaning you don’t…
Metigy allows you to create a gallery of multiple image posts for all social media channels. That means that a single post will show up to 5 images. Why would you want to do this? Multi-image posts are a great way to drive organic post engagements – meaning you don’t need to book ads. Sign-up…
Dark Post (ad only) Creation for Facebook and Instagram Boost
You can create what is known as a “Dark Post” in Metigy. What that is is a post that publishes to your Facebook page, but your audience will not see it, but you can still run it as a “boost” ad on Facebook and Instagram. Yes, that sounds counter-intuitive. The reason you do this is…
Demystifying the YouTube Video Upload Processing error messages. Find out what they mean and how you can address them to get your videos flowing!
Below are some of the common questions we find our users asking. In this Twitter Video Upload FAQ article, we answer them for you. This list changes regularly, so be sure to check back. Frequently Asked Questions (FAQ) Why do you lock the post 30 minutes before publishing? When you upload a video through Metigy, we…
Learn how to upload a YouTube video and manage it from within Metigy. Our Marketing AI technology will help you every step of the way.
This YouTube Video Upload FAQ article aims to answers some of the common questions we find our users asking about uploading videos to YouTube using Metigy.
Which video formats are supported natively in web browsers? We’ve listed the most common ones and what you can do to make other formats work.
The Metigy Inspiration AI tools are designed to get going on creating your next content piece, identifying the latest trending topics across the web.
Content Programming Articles
Every piece of content has a flow associated with is, and dependant on how your account is setup, the flow varies slightly.
Whether you are a startup, small business or global brand, managing your social content workflows can make or break a successful content strategy. This how to guide outlines what the various types of workflow Metigy supports and who is involved in your business. Workflow for solo operators When you are working on your own, then…
Due to the strict requirements that Facebook has placed on Instagram, publishing is not currently supported. We are working with them to meet those requirements as soon as possible. In the meantime, you can get reports on your performance on Instagram. Just connect your Instagram page as normal and you can then generate reports from…
Setting up Facebook Ad Audiences allows you to define and refine your audiences. Then continually re-use them an improve them. Metigy current uses the audiences you define within Facebook when you Boost your Facebook Posts. You can read about boosting posts in our Facebook and Instagram Boosted Social Media Post. Getting Started Everything you need to…
Learn how to use the duplicate content tool from within the Metigy Content Planner to create a new version of the social media content piece.
Use this guide to troubleshoot and fix common Facebook Post Link issues when sharing content from your site or other URLs
How do I launch the Content Curator and create my first piece of content?
Learn how to launch the Metigy Content Curator from the Content Planner and start creating content assisted by the power of the Metigy AI Marketing Technology.
Yes, you can see an exact content preview of what your content will look like for each platform before it goes live using our proprietary social media previewing technology!
How do you optimise or customise a single piece of content for multiple platforms?
Learn how to eaily customise a single piece of content for multiple locations from within the Metigy Content Curator interface.
