In Metigy, Marketing Objectives are at the core of everything you do. That is why the homepage features them prominently on the homepage and give them their own section. We provide Marketing Objectives to help you challenges like increasing your reach, launching a product or increasing brand awareness. Creating an Objective To create your first…
Customer Support Centre
The Marketing Actions list is a prioritised list of actions that you currently have. Actions come in a range of types ranging from informational, time-based actions, critical opportunities and real-time trending items. All actions have an expiry time, but some are shorter than others. For example, an opportunity to get involved in a conversation or…
When the number of posts for a specific platform hits 5, we group them into a single location. The reason for this is to improve performance and usability. If changes were made at a page level, then platform editing will be restricted. This is to avoid the lower level changes getting overridden. This situation occurs when…
Due to the strict requirements that Facebook has placed on Instagram, publishing is not currently supported. We are working with them to meet those requirements as soon as possible. In the meantime, you can get reports on your performance on Instagram. Just connect your Instagram page as normal and you can then generate reports from…
Learn how to set up Facebook Boost for your posts through Metigy’s Content Curator ad spend manager.
You can create what is known as a “Dark Post” in Metigy. What that is is a post that publishes to your facebook page, but your audience will not see it, but you can still run it as a “boost” ad on Facebook and Instagram. Yes, that sounds counter-intuitive. The reason you do this is…
Every piece of content has a flow associated with is, and dependant on how your account is setup, the flow varies slightly.
Setting up Facebook Ad Audiences allows you to define and refine your audiences. Then continually re-use them an improve them. Metigy current uses the audiences you define within Facebook when you Boost your Facebook Posts. You can read about boosting posts in our Facebook and Instagram Boosted Social Media Post. Getting Started Everything you need to…
Below are some of the common questions we find our users asking. In this Twitter Video Upload FAQ article, we answer them for you. This list changes regularly, so be sure to check back. Frequently Asked Questions (FAQ) Why do you lock the post 30 minutes before publishing? When you upload a video through Metigy, we…
As a brand administrator with franchises or smaller divisions underneath, you can create what we call “opt-in” posts for them
Demystifying the YouTube Video Upload Processing error messages. Find out what they mean and how you can address them to get your videos flowing!
Achievements and Milestones are designed to help you see how well your marketing is doing and what you have unlocked thanks to Metigy!
Action Cards by Metigy are designed to give you knowledge and power to maximise your marketing effectiveness and drive growth!
The Metigy Command Centre is where your Metigy Experience begins and is designed to be at the heart of your marketing function providing decision support.
Core definitions and meanings of analytics and metrics used on the Metigy marketing platform
There are a number of reasons why data might be missing from a report. With any detailed form of reporting, be it for Social Media or Marketing Spend is built on large amounts of data over a range of time. This article looks at the causes of missing data
There are several types of reports for you to choose from a selection of predefined reports and each is designed to be easy to read and give you insights into your data.
Metigy Report Dates are broken down in two ways. Find out how to specify the date period covered by the report and the exact start and end dates. Please note that some of these settings are only available on Paid Plans.
The Metigy location picker is designed to make choosing locations for your reports simple and quick, allowing you to combine your brand pages with your competitors for easy comparisons and insights.
Learn how to create reports with custom time frames and design settings to dive into your data.
The reporting list is a view of every report you have created, or has been shared with you.
The dashboard homepage is the first page for creating new dashboards and accessing existing ones that you have created or have been shared.
The Metigy dashboards allow you to create custom layouts to easily access the data. This article explains what each dashboard widget is used for
One of our suggested marketing actions for your brand is that you define your Brand Category/Industry. What this is asking you to do is tell us a little bit more about your business to help feed our Marketing Recommendation engine. This means that the actions you get can be a little more tailored to your…
Facebook has gone into lockdown since the Cambridge Analytics data vaccuming incident. This has impacted how you can track competitors.
Update or add a payment method at any time through your Metigy account admin panel. This can be done to continue your subscription, or in preparation for upgrading to one of our Premium Marketing Plans. And also getting ready for our upcoming premium content services
How to upgrade your Metigy plan at any time.
Categories are a great way to help you group together content and find information quickly. Find out how to manage your category settings
Create and edit quick lists to help you manage large groups of locations quickly. You can also use them to optimize product lines and launches
This is the how-to guide for adding users to your account, as well as managing existing users. We explain how to add them and what the permissions grant
Managing your company account in Metigy is done through the account management page where can manage various parts of your account
This article helps you understand what competitor pages are and how you can add or remove competitors for use in reports, etc.