Metigy is the world’s leading Decision Support technology made for SMB Marketers.
Our 10,000+ customer base now spans 84 countries but they all have one thing in common. A desire to run their marketing strategy more effectively so they can truly understand what works and focus on delivering constantly improving ROI.
Social and Digital marketing has never been more complex. Some of our customers are not experienced marketers. Most simply don’t have time to master or manage the complexity or the time to really focus on the what, when and how of marketing.
The Metigy team has am ambitious goal to totally change the paradigm and solve that problem and we are building an end to end application that uses the latest logic in AI and Machine Learning to deliver an integrated application that provides Decision Support and all the tools marketers need to go from setting goals to connecting with customers and growing their business.
To do that, we need a passionate team committed to totally changing the way marketing works. If that sounds like you and you would be excited about helping our customers be successful, then we would love to hear from you.
You will be helping them master using Metigy. You will be jumping in and answering their questions about marketing and helping them get tactical and creative. You will be asking loads of questions and feeding the intel back to our Growth Marketing team so we can constantly improve the product. You will probably get involved in helping build our community and it would be great if you wanted to contribute to our social content program and even our Metigy Learning education stream.
We are already building the World’s largest community of forward-thinking marketers, and through our recently announced partnership with Optus, this is set to move even faster.
Working in Customer Experience Support, you will be an important part of our Growth Marketing Team and you will be highly involved in making sure our customers have a great experience, at all points in their relationship with us.
What will you need to succeed?
You will need to understand social and digital marketing and be able to converse with customers and share ideas and solve problems. You will ideally have worked for a brand or a social agency and successfully run social campaigns for brands. This is a must and the big advantage is you will get to work in marketing but without the deadlines
High level of computer competency (you don’t need to be a programmer but you do need to be able to work across multiple systems simultaneously)
Confident and articulate written and verbal communication, with the desire and ability to create an outstanding community experience for our Marketers
Very strong people skills; you will be part of a growing and integrated team that thrives on teamwork and an ability to understand and connect with customers and find solutions to communicate the mission of the Customer Experience Support team
Driven and self-motivated. You need to be a self-starter and have the ability to solve problems as they arise
Energetic and enthusiastic. We operate at a high intensity, with a high level of accountability
A desire to learn. Be a person who is constantly looking outside for new and better ways to do things. If you are good enough at this then you will create your own opportunities as we are growing quickly
This is a permanent full-time role based in our Sydney HQ and your opinions will be respected and your contribution and commitment, appreciated.
Strictly no recruiters