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marketing insights

How to use Instagram for customer research

10th May 2022

Like other social media or marketing strategies, it is essential to identify your Instagram target audience first when developing an Instagram strategy.  Visualizing the kind of content your followers would like to see and a voice they can connect with is a great start, and nailing this part will make writing relatable captions a lot…

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Tags: marketing insights

Social Media Engagement: What is a good engagement rate? (and how to increase yours)

14th December 2021

Social media related jargon can be confusing, but understanding terms like engagement, reach and impressions can help you grow your business. Let’s look at the term ‘engagement rate’ and some strategies to increase yours.  What is an engagement rate? The engagement rate is the metric used to measure the level of engagement created from a…

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Tags: Marketing Recommendations, marketing insights

Social Media Analytics: What is organic reach and how to increase yours

26th August 2021

Organic reach is one of the essential social media marketing metrics to measure. What exactly is organic reach and how can you go about increasing the reach of your posts? Let’s have a look.  What is organic reach? Organic reach is a social media marketing metric that measures the number of unique accounts that have…

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Tags: marketing insights, Reporting Tools & Apps

Ep13: The Marketing Scientist Mike Sager talks customer success, data and all things marketing!

7th January 2020

Today I talk to the Marketing Scientist Mike Sager. Mike’s one of the smartest marketers I know and he’s definitely earned the marketing scientist nickname! We discuss his extensive marketing career that started in the US and now sees him in Australia, where he founded a vets on demand startup called Pawsum and is now…

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Tags: marketing insights

Essential Twitter Metrics to Boost Your Social Strategy

19th November 2019

Tracking metrics on social is a key component of any effective social media strategy, and Twitter is no exception. With around 330 million monthly active users, this social powerhouse is one of the most popular social networks and a key battleground for social media marketers. But what metrics should you be tracking? And how can…

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Tags: marketing insights, Marketing Recommendations, marketing metrics glossary

Essential Facebook metrics and how to measure them

10th September 2019

How do you know how well your Facebook strategy is working? The answer: metrics. Like every social media marketer, you need to track metrics to optimize and refine your Facebook social strategy. But which metrics should you use? And what is the best way to track them? Using Facebook insights or a standalone solution? This…

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Tags: marketing metrics glossary, marketing insights

Why You Should Know Your Customer LTV Metric

2nd November 2018

Most novice marketers have not even heard the term “Customer LTV“, let alone understand how to calculate it or work out what their LTV is. Yet it is one of the most important metrics you need to know when planning your marketing program and making day to day decisions on how to invest in marketing…

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Tags: marketing metrics glossary, marketing insights

Are Bought Followers really good for Audience Growth?

7th September 2017

It’s easy to buy followers and grow your user base very quickly. But is it the most beneficial for your brand? Is there real value in buying Twitter followers? Here are some things to help you with the decision process.

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Tags: marketing insights, Marketing Recommendations

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