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customer content

5 simple customer retention strategies using social media

26th August 2019

We all know that a high customer retention rate is vital to any business.  Harvard Business School states that a 5 percent increase in retention leads to an increase in profits of between 25 and 95 percent. The real question is: what can you do to improve it? Due to its highly personal nature, social…

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Tags: social media, education, how to, customer content, user generated content, retention

How to use Swave to fire up your customer generated content stream

31st October 2018

Metigy is very pleased to announce that we have created a product partnership with Swave to help our e-commerce customers fire up their customer generated content stream. Getting customers to create content that talks about your brand and product or service, in a really positive way, is one of the most valuable outcomes you will…

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Tags: instagram, Swave, e-commerce, Shopify, customer content, user generated content

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