7th April 2021
With social media being a powerful channel to connect with your customers, it’s crucial that you learn how to unlock its full potential. One of the best ways to do that is by building a customer-first social media strategy. This means building a strategy that’s centred on your customers and focused on fulfilling their needs…
26th August 2019
We all know that a high customer retention rate is vital to any business. Harvard Business School states that a 5 percent increase in retention leads to an increase in profits of between 25 and 95 percent. The real question is: what can you do to improve it? Due to its highly personal nature, social…
31st October 2018
Metigy is very pleased to announce that we have created a product partnership with Swave to help our e-commerce customers fire up their customer generated content stream. Getting customers to create content that talks about your brand and product or service, in a really positive way, is one of the most valuable outcomes you will…