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account management

Change Password

21st April 2020

You must first be logged in to change your password. If you have forgotten it, use the “password reminder” on the login form. Go to your user settings Enter your current password Enter the new password And enter it again to confirm Press “save changes” The next time you log in, use the new password.

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Tags: account management, password

How do I Cancel or Delete my Account

27th March 2020

If you are on a paid plan and wish to downgrade to a lower tier, you can change your subscription at any time. We recommend downgrading to the free account if you do not wish to keep paying for the service. We don’t like to say goodbye, but if you wish to cancel your account,…

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Tags: subscription, account management

Managing Your Users

27th November 2019

Managing your users is done within the Brand Manager and allows you to control how much access users have and remove accounts if needed. You will need to be an administrator on the account to access this section. How to Access the User Manager To get to managing your users: Go to the Brand Manager…

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Tags: account management, user, user management, brand management, delete user, edit user, manage users, update user

How to define your Brand Category

22nd August 2019

One of our suggested marketing actions for your brand is that you define your Brand Category/Industry. What this is asking you to do is tell us a little bit more about your business to help feed our Marketing Recommendation engine. This means that the actions you get can be a little more tailored to your…

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Tags: category, account management, business

How to add Users to your account

18th July 2017

This is the how-to guide for adding users to your account, as well as managing existing users. We explain how to add them and what the permissions grant

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Tags: account, account management, users, access, user access, permission

Managing Your Competitors

18th July 2017

This article helps you understand what competitor pages are and how you can add or remove competitors for use in reports, etc.

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Tags: competitor, account, account management, reports

Connect and Manage Your Pages

18th July 2017

Find out what Metigy defines pages as and how you can manage them from your account management pages for use in publishing and reporting

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Tags: google, facebook, linkedin, twitter, account, location, account management, pages, youtube, connect profile, connect channel, connect page, channel, connect location, connecting platform, connect, connecting

Manage your platform tokens

18th July 2017

This article covers connecting, disconnecting and updating your social connect platform tokens for use with publishing and reporting.

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Tags: account, token, account management, token management, tokens

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