21st April 2020
You must first be logged in to change your password. If you have forgotten it, use the “password reminder” on the login form. Go to your user settings Enter your current password Enter the new password And enter it again to confirm Press “save changes” The next time you log in, use the new password.
27th March 2020
If you are on a paid plan and wish to downgrade to a lower tier, you can change your subscription at any time. We recommend downgrading to the free account if you do not wish to keep paying for the service. We don’t like to say goodbye, but if you wish to cancel your account,…
27th November 2019
Managing your users is done within the Brand Manager and allows you to control how much access users have and remove accounts if needed. You will need to be an administrator on the account to access this section. How to Access the User Manager To get to managing your users: Go to the Brand Manager…
22nd August 2019
One of our suggested marketing actions for your brand is that you define your Brand Category/Industry. What this is asking you to do is tell us a little bit more about your business to help feed our Marketing Recommendation engine. This means that the actions you get can be a little more tailored to your…
18th July 2017
This is the how-to guide for adding users to your account, as well as managing existing users. We explain how to add them and what the permissions grant
18th July 2017
This article helps you understand what competitor pages are and how you can add or remove competitors for use in reports, etc.
18th July 2017
Find out what Metigy defines pages as and how you can manage them from your account management pages for use in publishing and reporting
18th July 2017
This article covers connecting, disconnecting and updating your social connect platform tokens for use with publishing and reporting.